OTS is pleased to offer the following PDF publications and Flash movie tutorials as
self-help technology resources for the Towson University community. (For other non-profit use please refer to our copyright information.) To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F. |

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Scroll To
• Excel
• Outlook
• Office Tools
• PowerPoint
• Publisher
• Word
• Word Art |
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| Access 2003 |
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Access 2003: Basic Workshop
Learn how to create a complete new basic database following this step-by-step guide. |
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Access 2003: Understanding Databases
This is a short reference to the basic functions of Access software and understanding the parts of a database. |
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Access 2003: Creating a New Database
Learn how to create a new database using the built in templates. Also, start a blank database and learn how to use table wizards to help build your database. |
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Access 2003: Data Entry and Forms
Learn how to build forms in Access to enter your data into tables without having to go into the Design View. |
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Access 2003: Importing Data
Learn how to import data from Excel, other text files or another Access data |
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Access 2003: Sorting and Filtering Tables
Learn how to sort and filter the data within your Access tables. |
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Access 2003: Queries
Learn how to run queries and use criteria to help you pull data from your database. |
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Access 2003: Reports
Learn how to make professional looking reports using the Access Reports wizard and modify the results with basic and advanced techniques. |
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Access 2003: Inserting Graphics
Learn how to insert a graphic or an object to your tables and forms. |
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Access 2003: Advanced Tables Design View
Learn advanced table features using Design View in Access 2003. |
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Access 2003: Tables
Take a tutorial on the basics of Access tables. |
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Access 2003: Advanced Forms: Sub-Forms
Learn how to use sub-forms in Access 2003. |
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Access 2003: Advanced Queries: Design View
Learn how to use Design View to run advanced queries in Access 2003. |
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Access 2003: Advanced Reports: Calculations
Learn how to make calculations in reports in Access 2003. |
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Access 97: Converting to Access 2003
This document offers some tips on converting Access 97 databases to Access 2003. |
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Access: Getting Data from PeopleSoft
Learn how to connect to PeopleSoft Data through an ODBC to make tables that you can manipulate in Access. |
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Access 2003: Relationships
Take a tutorial on what relationships are and how to set them up in Access. |
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Access 2003: Understanding Relationship
This document offers some tips on understanding and creating relationships in Access 2003. |
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Access 2003: Creating Labels
Learn how to create labels by using the information in your Access database This document offers some tips on understanding and creating relationships in Access 2003. |
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Access 2003: Creating Switchboards
Learn how to create a switchboard so that when editors open the database they go right to the form screen. |
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Access 2003: Understanding Tables
Tables are a key feature in Access, this document will help you better understand them. |
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Access 2003: Forms
Take a tutorial on creating forms in Access. |
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Access 2003: Creating a Lookup List
Learn how to create a Lookup List to populate field data and to ensure consistency. |
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| Excel 2003 |
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Excel 2003: Basic Calculations
This document gives you the basic information you need to do simple calculations using formulas in Excel. It also introduces you to Excel's auto features. |
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Excel 2003: Functions and References
Learn how to do more complicated calculations using built in functions. This document also explains the different types of cell references when working with formulas. |
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Excel 2003: Charts
This document gives you the information that you need to create charts from data within an Excel spreadsheet. |
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Excel 2003: Custom Charts
This document explains how to customize charts in Excel. |
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Excel 2003: Basic
This document explains the basic parts of the spreadsheet and how to navigate around Excel. |
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Excel 2003: Convert Number Grades to Letter Grades
This document explains how convert your number grades to letter grades in Excel 2003. |
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Excel 2003: Sorting and Filtering Data
This document explains how to sort and filter your data so it is easier to view. |
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Excel 2003: Common Chart Types
This document explains how Excel's common charts. |
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Excel 2003: Working With Large Data Sets
This document shows how to freeze panes and use the keyboard to help you navigate in Excel when working with large data sets. |
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Excel 2003: Formatting Data
This document explains how to format your data. |
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Excel 2003: Printing
This document shows the different ways to print your worksheets or parts of your data. |
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Excel 2003: Advanced Calculations
Learn how to use some of Excel's built in Functions to perform advanced calculations. |
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Excel 2003: Use Excel as a Grade Book
Calculate students grades with ease by using Excel as your grade book. This document will guide you through the process |
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Excel 2003: Using the Excel Grade Book Template
The Excel Grade Book is a FREE tool offered to you by OTS Training. The Grade Book is designed to help you list and calculate your students' grades for each class for which you are responsible. The Grade book calculates grades based on percentages and lets you enter up to 100 students and 50 assignments.
The free Grade Book template can be downloaded here:
Undergraduate Degree Program
Masters Degree Program |
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Excel 2003: Common Errors
Learn about and how to correct the more commonly displayed errors in Excel. |
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Excel 2003: Macros
By definition, a Macro is a series of key strokes, mouse clicks and other commands that you record and then reuse later to save time and, perhaps, ensure consistency. A Macro is a huge time saving feature that enables you record common tasks and then you can replay these tasks by “running” the macro. This d ocument discusses how to record a macro, modify a macro, create a custom macro toolbar icon, and a worksheet macro icon. |
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Excel 2003: Convert Data from Columns to Rows
This document describes how to swap data from columns to rows in Excel. |
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Excel 2003: Concatenating Text Strings
This document demostrates how to combine data such as First Name and Last Name into a new Full Name cell using an operator and the Concatenate function. |
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| Outlook 2003 |
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Outlook 2003: E-mail and Calendar Basics
Learn how to set up contacts, send and receive mail and use the calendar features in Outlook. |
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Outlook 2003: Sorting E-Mail
This is an outline of some of Outlook's common features for sorting e-mail. |
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Outlook 2003: Forms
Customizing a Form for Auto Entry
This is a short document on how to make a form to automatically fill in a field that you can use to send messages. |
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Outlook 2003: Organizing and Managing Messages
This is a great document to help you get organized. Learn how to make, move and delete folders. Go through a step-by-step process and set up rules. Learn how to arrange messages, create read receipts and create out-of-office auto reply's. |
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Outlook 2003: Recover Deleted Items
Take a tutorial on how to recover deleted items within a short period of time. |
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Outlook 2003: Calendar Delegation
Learn how to use basic calendar features and how to assign a delegate to set up, send and keep track of appointments on your behalf. |
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Outlook 2003: Keyboard Shortcuts
Learn how to use the keyboard instead of the mouse for navigating and using some of Outlook's basic features. |
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Outlook 2003: Personal Folder
Set up and use your Outlook personal folder to help manage your e-mail storage capacity. |
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Outlook 2003: Create Personal Folders
Take a tutorial on how to clean up items in your mailbox by moving them to personal folders to help you stay within your storage capacity (quota) limit. |
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Outlook 2003: Public Folders
This document will teach you how to view and post to Towson University Outlook Public Folders. |
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Outlook 2003: Keeping Track Of Tasks
This document will show you how to create, delegate and manage tasks in Microsoft Outlook 2003. |
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Outlook: Inserting Tables
Inserting tables can help organize data in an e-mail. This quick sheet explains how to insert a table in Outlook. |
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Outlook 2003: Creating and Relocating your Personal Folder (.pst file)
This document will help you stay within your Outlook Personal Folder storage capacity by showing you how to create and relocate your PST file. |
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Outlook 2003: Filters
This document explains how to create a filter in Outlook to search or view only certain items. |
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Outlook 2003: Rule to Send E-mail as a Text Message to a Phone
This document explains how to create a filter in Outlook to search or view only certain items. |
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Outlook 2003: Address Book
This document explains the Address Book, Contacts and Distribution List features in Outlook. |
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Outlook 2003: Importing Contacts and Copy/Paste Distribution List from Excel
This document explains how to import contacts from an Excel spreadsheet into Outlook 2003 Contacts List. It also covers how to make a quick distribution list from E-mail data in Excel. |
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Outlook 2003: Search Folders
This document explains the general use of Search Folders, how to create customized Search Folders and how Search Folders can be used to manage H: drive storage capacity. |
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Outlook 2003: Adding a Mail Drop
A mail drop is an e-mail account assigned to a department within the university which allows one individual within the group to send e-mail messages from an alias rather than his or her own e-mail address. Learn how to request and add a mail drop. |
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Outlook 2003: Attaching Files
This document explains how to attach files to Outlook items including messages, calendars and tasks. |
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Outlook 2003: Sending E-mail to a Class Roster Distribution List
The Office of Technology Services (OTS) has developed a program enabling faculty to easily send a pre-created distribution lists of students enrolled in each course taught during the semester. This document explains how to easily send an e-mail to all student's in your course using this service. |
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Outlook 2003: Upgrading to Version 2003 Personal Contacts and Folders
If you have been upgraded to Office 2003 you may need to re-display your personal contacts and personal folders, this document will take you sep by step through this process. |
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Outlook 2003: Security Setting for Displaying Graphics
If you are unable to view incoming graphics this is the document for you. |
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Outlook 2003: Creating An E-mail Template
If you have to send the same message out over and over again this document will teach you how to create a template to use. |
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Outlook 2003: Adding Holidays
This document will help you use the Calendar feature to add standard holidays to your calendar. It also explains how to make custom holidays and add them to your calendar. |
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Outlook 2003: Creating Labels From Contacts
This document shows how to use your Contacts list in Outlook to create labels. |
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Outlook 2003: Locating Correspondences
This document explains how to take a personal contact and view all the correspondences you have had with the contact. |
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Outlook 2003: Quarantined Files
This document explains why Outlook quarantines some attachments, how to avoid this and how to find attachments that have been quarantined. |
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Outlook 2003: Set Up From Home Using VPN
This document shows how to set up Outlook software on your personal machine using VPN to connect to the Towson Exchange Server. |
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Outlook 2003: Shortcut to Enlarge Font Size of Received Messages
This document shows a quick tip on how to use the scroll button on the mouse to quickly enlarge or decrease the Font size as you read a message. |
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Outlook 2003: Signatures
This document shows how to set up an Outlook Signature to include on your E-mail messages. |
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Outlook 2003: Importing Calendar Data Into Your Outlook Calendar
This document discusses how to import data stored in a CSV file into your Outlook Calendar. |
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Outlook 2003: Storage Capacity Management : Archiving
This document will help you clean out and manage your Outlook e-mail, learn how to set up folders, check your quota and archive folders. |
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Outlook 2003: Checking Your Folder Size
Take a tutorial on how to check your folder sizes to avoid going over your storage limit (quota). |
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Outlook 2003: Reclaiming Mailbox Space
Take a tutorial on how to clean up items in your mailbox to help you stay within your storage capacity (quota) limit. |


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Outlook 2003: Configure New Profiles
Learn how to create a new e-mail profile, how to configure Outlook 2003 to start with a specific profile and prompt you for a specific e-mail profile when you start the program. |


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Outlook 2003: AutoArchiving
This document explains Outlook’s AutoArchive feature and will help you manage your Personal Storage Files (PST). |
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| PowerPoint 2003 |
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PowerPoint 2003: Basics
This document teaches all of the basic PowerPoint features that you need to know. |
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PowerPoint2003: Basics
Take a tutorial on how to use the basic features to create a presentation in PowerPoint. |
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PowerPoint 2003: Creating a Presentation
Basic information on creating and saving a presentation, including how to get the PowerPoint 2003 viewer so people can view your presentation without having PowerPoint 2003 on their computers. |
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PowerPoint 2003: Customizing and Packaging to a CD
A short document to help you learn how to customize slides and package your presentation to a CD. |
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PowerPoint 2003: Animation
Learn how to use the built-in and custom animation features in PowerPoint to animate objects in your PowerPoint presentation. |
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PowerPoint 2003: Views and Printing
This document will show you how to print handouts, add speaker notes, insert and delete slides, and add footers and headers. |
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PowerPoint 2003: AutoShapes
This is a quick sheet explaining the AutoShapes feature found in PowerPoint 2003. |
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PowerPoint 2003: Manipulating Objects
This document will show you how to manipulate objects in PowerPoint 2003. |
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PowerPoint 2003: Hyperlinks
Learn how to add hyperlinks to your PowerPoint presentation. |
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PowerPoint 2003: Adding Slides From Other Presentations
This document will show you how to add slides from other presentations to your current PowerPoint presentation. |
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PowerPoint 2003: Splitting and Merging Slides
Learn how to split and merge slides in your PowerPoint presentation. |
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PowerPoint 2003: Custom Backgrounds
This document will show you how to make a custom background using the master slide PowerPoint 2003 feature. |
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PowerPoint 2003: Embedding Objects From Other Programs
Learn how to embed objects from other programs into a PowerPoint slide. |
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PowerPoint 2003: Adding Music to a Presentation
Learn how to insert and control background music from audio CDs and digital music files into your PowerPoint presentation. |
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PowerPoint 2003: Adding Background Music
Take a tutorial on adding background music to your PowerPoint presentation. |
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PowerPoint 2003: Shrinking Files
PowerPoint files can grow in size very quickly. This document will explain ways to shrink your PowerPoint presentations. |
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PowerPoint 2003: Effective Uses In Instruction
Learn how to use tools in PowerPoint to make your presentations more interactive, interesting and effective. |
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PowerPoint 2003: Printing Handouts
Learn how to print PowerPoint handouts from your existing presentation. |
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PowerPoint 2003: Navigating the Slide Show in Front of an Audience
This document lists the more commonly used methods for navigating a PowerPoint slide show, using either the keyboard, mouse and keyboard shortcuts. |
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PowerPoint 2003: Compatible Multimedia file Formats
This document lists the supported file formats for audio and video files in your PowerPoint presentations. |
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Creating a Kiosk Presentation with Background Music
This document describes how to create a Kiosk Presentation with an Audio CD Track playing in the background during the entire slide show presentation. |
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| Publisher 2003 |
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Publisher 2003: Basics
This document is a comprehensive document explaining the basics of Publisher 2003. |
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Publisher 2003: Brochures
Learn how to quickly make professional-looking brochures using Publisher 2003's brochure template. |
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Publisher 2003: Newsletters
Learn how to create a professional looking Newsletter using Publisher. |
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Publisher 2003: Graphics
This document will walk you through adding and manipulating graphics in your publication. The picture toolbar is described for easier use. |
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Publisher 2003: E-mail Newsletters
Create professional E-mail Newsletters using Publisher. |
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Publisher 2003: Blank Document
Learn how to use Publisher 2003 starting with a Blank Document vs. one of the built in templates. |
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Publisher 2003: Booklets
Create professional booklets using Publisher. |
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Publisher 2003: Connect Text Boxes
This document will walk you through connecting text boxes from one page to another within a publication such as a newsletter. |
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Publisher 2003: Working with Pages
Learn how to use work with two-page spread, add, move, delete and duplicate pages within a publication. |
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Publisher 2003: Printing a Newsletter onto 11x17
Print your 4-page newsletter on a single 11x17 sheet of paper. |
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| Word 2003 |
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Word 2003: Basic Quick Sheet
Learn how to open Word, type text, save a file and exit out of Word. |
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Word 2003: Basic Formatting
A short document describing some of the basic formatting features you will use in Word 2003. |
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Word 2003: Advanced Formatting
Learn how to make your own font format styles and templates. |
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Word 2003: Mail Merge to Labels
A short document to help you walk through the Word 2003 Mail Merge to create multiple address labels at the same time. |
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Word 2003: Mail-Merge
Take a tutorial on how to use the Mail Merge feature in Microsoft Office 2003. |
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Word 2003: Merging to E-mail
Learn how to merge data to send a message to many people through e-mail. |
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Word 2003: Mail Merge to Letters
A short document to help you walk through the Word 2003 Mail Merge to address multiple letters at the same time. |
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Word 2003: Tables
Learn the basics of making and working with tables in Word 2003. |
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Word 2003: Index
Learn how to create an index at the end of your document that refers you to the page number of where topics in your document can be found. |
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Word 2003: Designing and Modifying Tables
The following tutorial demonstrates how to create and customize tables. It includes creating tables, entering data, adding rows and columns, merging and splitting cells and sorting data. |
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Word 2003: Sharing and Tracking Documents
Do you currently send documents to your colleagues for review, revision or approval? This document explains how to share documents where you can track changes and add comments. |
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Word 2003: Basic Sections
This document will demonstrate how to set useful section breaks in your documents. |
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Word 2003: Table of Contents
Learn how to make a Table of Contents using Word 2003. |
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Word 2003: Watermarks
Learn how to add text or images to the background of a document. |
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Word 2003: Copy in Test Bank Questions
Learn how to copy questions from a Test Bank into a Word document. |
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Word 2003: Forms
Use this document to help you set up forms with check boxes, drop down choices or fill in text boxes. |
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Word 2003: Page Numbers
Learn how to insert and customize page numbers into your Word document using section breaks. |
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Word 2003: Formatting Papers
Learn some Word tips that will help you with formatting papers. |
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Word 2003: Insert Objects From Other Office Programs
Learn how to insert charts, graphs, spreadsheets and other objects from Office Programs to use in your Word document. |
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Word 2003: Work Smarter Not Harder
Learn some Word tools that will help you work smarter, like templates, AutoCorrect, tables, short-cuts and more... |
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Word 2003: Routing Documents
Use Microsoft Word's routing feature to route documents electronically through Outlook. Also learn what to do if you receive a routed document. |
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Word 2003: Useful Options
Learn about the Reading Layout view, how to compare documents, insert symbols, use the horizontal ruler and perform a word count. |
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Word 2003: Creating Booklets
This document explains how to use some of the templates that Microsoft has available for creating simple booklets or how to create a simple booklet from scratch. |
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Word 2003: Add a Custom Styles
This document explains how to use or move a custom style that you have created and apply it to a document. |
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Word 2003: Selecting Text Effectively
Learn how to select text in a Word document effectively. There are many different ways to select text, using the mouse, the keyboard and shortcuts. |
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| Word Art 2003 |
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Word Art: Basics
Learn how to use the basic Word Art features found in many of the Office 2003 software titles. This quick sheet explains the toolbar and how to add Word Art. |
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Word Art: Formatting
This document describes some of the basic formatting features you can use in Word Art. |
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Word Art: Toolbar
Learn the different features of the Word Art toolbar to help you modify your Word Art. |
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Word Art: Shadows and 3D Effects
This document describes how to add shadows and 3D effects to your Word Art. |
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| Office Tools |
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Auto Format As You Type
This document explains the "auto format as you type" feature that is found in many of the Microsoft Office 2003 software. |
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Spell Check
Learn how to use the Spell Check feature found in Microsoft Office software to help make even the worst speller look like the spelling bee winner! |
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Layering
Learn how to work with many objects (pictures, graphics, Auto Shapes etc.) and combine them to appear and relate as one. |
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Hyperlinks
Learn how to make a link to another place on a document, to a different document or to a Web site. |
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Equation Editor
Learn how to make an Equation Editor toolbar so you can use this feature in Microsoft Word and PowerPoint. |
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Inserting Objects Into Office Applications
Learn how to use the Insert Objects option to include Office applications within each other. For example include a linked Excel Spreadsheet in a Word document. |
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Common Microsoft Office Shortcuts
Learn some of the most common keyboard shortcuts to use in Microsoft Office applications. |
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Auto Correct
Learn how to use the Auto Correct feature found in Microsoft Office software to help auto correct spelling errors as you type. |
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