OTS is pleased to offer the following Web links, PDF publications and Flash movie tutorialsas self-help technology resources. To open a publication or play a movie tutorial, click on its title. If your browser does not properly display the publication, you may need to install a free copy of Adobe Reader. If your browser does not properly display the movie, you may need to install a free copy of Adobe Flash Player. To search this page for a specific word or phrase, press Ctrl-F.

(For non-profit use of Towson University-produced content, please refer to our copyright information. Some content below is linked directly to Google.com. Please refer to the copyright policies of Google.com for legal use of this linked content.)

Getting Started Tour
Overview of how to compose and reply to e-mail, organize e-mail using stars, labels, and archive, and use the calendar feature.

Tour 2: Contacts, Tasks, and Chat Overview of contacts, tasks, and chat (instant messenging).

Why are replies piled together? Where are my replies?
•  Conversations

Where are folders? How do I organize e-mail without them?
•  Labels
•  View a brief demo on labels (requires Macromedia® Flash ).

For Faculty, How to Update Distribution Lists in Outlook 2007
Since the student e-mail accounts were upgraded to the new Google format, you may find it necessary to revise existing distribution lists in Outlook to reflect the new address format ( username@towson.edu ) to ( username@students.towson.edu ). This self-help document will guide you through the steps to perform this task.

For Students Who Migrated from a Tiger Webmail Account, Importing Your Contacts from Tiger WebMail
No need to manually enter e-mail addresses!

TU Student Employees ONLY - Your TU Exchange Account
Combining accounts or keeping them separate? All you need to know is here.

Configuring Outlook Express and Other Clients
TU-specific set-up information including IMAP and POP.

Sending Messages
• Composing
• Sending
• Attachments

Receiving Messages
•  Reading (includes Conversations)
•  Receiving
•  Spam
•  Attachments
•  Conversations

Organizing Messages
•  Filters
•  Labels
•  Storage
•  Archiving
•  Deleting

Navigating Messages
•  Browsing
•  Searching

Chat
•  General Chat Information
•  Voice and Video Chat

Account Settings
•  General
•  Accounts
•  Filters
•  Labels
•  Forwarding & POP/IMAP (For student employees with Exchange Accounts, click here.)
•  Chat
•  Web Clips
•  Labs

Leaving TU? Create a Gmail account & take your email along!
Find out how to move your email and contacts into a free public Google Gmail account.